Shipping Policy
Thank you for shopping with Sanfordz. We’re committed to delivering your orders safely and on time — whether you’re in India or anywhere across the globe.
This Shipping Policy explains how and when your order will be shipped, delivery timelines, and other important information regarding our domestic and international shipping services.
🚚 1. Shipping Within India (Domestic Shipping)
We offer reliable, fast, and trackable shipping to all locations across India.
📦 Order Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on Sundays or public holidays.
During high-volume periods (sales, festivals, etc.), processing may take an extra 1–2 days.
🚀 Estimated Delivery Time
Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote/Rural Areas: 7–10 business days
💰 Shipping Charges
Prepaid Orders: Free shipping above ₹999
Cash on Delivery (COD): Additional COD fee may apply (₹50–₹100 depending on the order value)
Shipping charges (if any) will be visible at checkout.
🌎 2. International Shipping
We proudly ship worldwide, including the USA, UK, Canada, Australia, UAE, and many other countries.
🌐 Order Processing Time
International orders are processed within 2–4 business days.
📦 Estimated Delivery Time
Standard International Shipping: 10–15 business days
Express International Shipping (if available): 5–8 business days
Delivery time may vary depending on the destination country and customs.
💰 International Shipping Charges
Shipping charges are calculated at checkout based on your location, package weight, and shipping method.
Any customs duties, import taxes, or additional fees are the responsibility of the customer and may be collected upon delivery.
🔎 3. Order Tracking
Once your order is shipped, you will receive an email and/or SMS with:
Your tracking number
Link to the courier’s tracking page
You can also track your order status in your Sanfordz account dashboard under “My Orders”.
💼 4. Delivery Partners
We work with trusted and secure logistics partners including:
Domestic: Delhivery, Blue Dart, DTDC, India Post, Ecom Express, and more
International: DHL, FedEx, Aramex, UPS, India Post (EMS), and other global carriers
🚫 5. Delays or Issues
Although we strive for timely deliveries, delays can happen due to:
Natural calamities, strikes, lockdowns, or pandemics
Customs clearance (for international shipments)
Incomplete or incorrect address details
We will do our best to notify you in such cases and ensure your order reaches you as soon as possible.
✉️ 6. Undelivered Orders & RTO (Return to Origin)
If a shipment is returned due to:
Incorrect address
Customer unavailability
Refusal to accept delivery
We will attempt to contact you. If unresponsive, the product will be restocked, and a re-shipping fee may be applicable for redelivery.
🙋 7. Questions? We’re Here to Help
For any shipping-related queries or support, reach out to us:
📧 Email: info@sanfordz.in
📞 Customer Care: +91 91158-66671
👤 Contact Person: Raj
🌐 Website: www.sanfordz.in