Privacy Policy

Welcome to Sanfordz.in. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sanfordz.in, make a purchase, or interact with us in any way.

If you do not agree with the terms in this policy, please do not use our services.

1. Who We Are

Sanfordz is an e-commerce brand owned and operated by Sureish Sharma Gautam, offering a wide range of quality products to customers across the globe.

2. What Information We Collect

We collect the following types of personal and technical data:

A. Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed securely via third-party gateways)

  • Order Details and Purchase History

  • Communication Records (emails, chats, feedback)

B. Technical Information

Automatically collected when you browse our website:

  • IP Address

  • Browser Type

  • Device Type and Operating System

  • Pages Visited and Time Spent

  • Cookies and Tracking Pixels

3. How We Use Your Information

We use your information to:

  • Fulfill and manage orders and shipments

  • Communicate order updates and promotions

  • Provide customer support

  • Improve website functionality and user experience

  • Detect and prevent fraud or misuse

  • Comply with legal obligations

We do not sell or rent your data to third parties.

4. Sharing of Your Data

We may share your data with:

  • Trusted third-party service providers (e.g., payment gateways, logistics, email service providers) only to perform services on our behalf

  • Legal authorities, if required by law or in the case of fraud prevention

  • Analytics partners, in aggregate, non-personalized form for website improvement

All partners are vetted and bound by data privacy terms.

5. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and login status

  • Track shopping cart activity

  • Analyze website traffic

  • Show relevant ads via platforms like Google or Facebook

You can manage or disable cookies in your browser settings.

6. Your Rights and Choices

You have full control over your personal data. You can:

  • Access or request a copy of your data

  • Update or correct your information

  • Request deletion of your data

  • Withdraw consent for marketing communication

  • Disable cookies via your browser

To make any request, email us at info@sanfordz.in.

7. Email, SMS & WhatsApp Communication

We may send you emails or messages about:

  • Your order status

  • Special offers and new arrivals (only if you subscribe)

  • Customer service or support queries

You can unsubscribe at any time by clicking the “Unsubscribe” link in emails or replying STOP to SMS or WhatsApp messages.

8. International Users

Sanfordz operates globally. By using our services, you consent to your data being transferred to and processed in India or any other country in which we or our partners maintain facilities.

We ensure all data is processed securely and in accordance with this Privacy Policy.

9. Security of Your Information

We are committed to protecting your data using:

  • SSL (Secure Socket Layer) encryption

  • Firewalls and anti-virus software

  • Secure data access controls

  • Encrypted third-party payment processors

Despite our best efforts, no digital system is 100% secure. We recommend using strong passwords and being cautious with your personal information online.

10. Data Retention

We retain your data only as long as necessary for:

  • Fulfilling the purpose it was collected

  • Legal or regulatory obligations

  • Resolving disputes and enforcing policies

After this period, your data is securely deleted or anonymized.

11. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If we become aware of such data being collected, we will take steps to delete it promptly.

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing your information.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised “Last Updated” date. Please review this policy from time to time to stay informed.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

📍 Sanfordz
📧 Email: info@sanfordz.in
📞 Phone: +91 91158-66671
👤 Contact Person: Raj

Thank you for trusting Sanfordz. Your privacy matters to us.